By accessing The Scale Social’s website or services, you confirm your agreement to abide by these Terms and Conditions, as well as our Privacy Policy. These terms ensure a clear understanding between you and The Scale Social. We may update or revise these terms without prior notice, and it’s your responsibility to review them regularly. Continued use of our services implies your acceptance of any changes made.
As the best social media agency, The Scale Social provides a comprehensive range of services to help your brand thrive in the digital space. Our offerings include:
Custom plans tailored to your goals.
Visuals and messaging that connect with your audience.
Maximizing ROI through targeted ads.
Transparent data to measure success.
Long-term strategies that foster meaningful relationships.
Details of each service are outlined in custom agreements to ensure alignment with your brand’s needs.
To maximize the effectiveness of our partnership, clients are required to:
Provide accurate and up-to-date contact information.
Share necessary access credentials for social media accounts and assets.
Grant permissions for any materials you submit to us.
Review and approve project updates in a timely manner.
Collaboration and timely responses are essential to ensure seamless execution of your social media projects.
Payments are to be made as outlined in your service agreement. Punctual payments ensure that your services continue without interruption. Late payments may incur additional fees, and failure to comply could result in a temporary pause or termination of services.
Due to the personalized and strategic nature of our services, we do not offer refunds. If you wish to cancel services, this must be done in alignment with the terms outlined in your agreement. Outstanding balances remain payable for work already completed.
While we utilize the latest strategies and tools, external factors like social media algorithms, user behavior, or platform policy changes can influence outcomes. We commit to adapting to these changes to ensure your campaigns stay effective.
We prioritize transparency by providing regular updates and previews of ongoing projects. Feedback and timely approvals from your side are crucial for us to stay on schedule and meet project deadlines effectively.
To enhance your experience, we utilize trusted third-party tools for scheduling, analytics, and campaign management. While we strive to use reliable solutions, we are not liable for any disruptions or issues caused by these external tools.
Content created by The Scale Social will remain our property until payment is complete. Upon full payment, ownership rights will be transferred to you, as specified in your agreement. We reserve the right to showcase non-confidential work in our portfolio.
The Scale Social is not liable for losses caused by factors outside our control, such as platform outages, policy updates, or unforeseen events. Our commitment remains to provide the highest quality of service within these constraints.
The content on our website is for personal use only. Any unauthorized modification, copying, or redistribution is strictly prohibited. Misuse of website content may result in legal action.
We collaborate with third-party providers to ensure seamless service delivery. These providers only access information necessary to perform their roles and are bound by confidentiality agreements to protect your data.
When you take part in promotions, contests, or surveys, we will inform you about how your data will be used. Participation is voluntary, and your privacy will always be a priority.
In cases where legal obligations arise, we may disclose user data to comply with applicable laws or enforce our rights. This includes subpoenas, court orders, or government requests.
Clients are required to use our services responsibly and in accordance with applicable laws. Any misuse or illegal activity may result in immediate termination of services.
If you have concerns about an invoice, please notify us within 30 days of receiving it. Chargebacks are subject to additional fees and may disrupt your services.
Cancellations require a 30-day notice. While no refunds are issued for completed work, we will provide remaining deliverables based on the agreement terms.
All disputes or legal matters related to The Scale Social are governed by the laws of the State of Delaware.
Our website may include links to external platforms. While we aim to collaborate with reputable sources, we are not responsible for the content or reliability of these external sites.
We reserve the right to modify, suspend, or discontinue any services at our discretion. Clients will be notified of significant changes.
We may revise these terms periodically. By continuing to use our services, you accept the latest version of these Terms and Conditions.
Our team follows a strict no-solicitation policy to ensure professionalism. If you experience any breaches of conduct, please report them to us immediately.
At The Scale Social, we prioritize protecting your personal information. For details on data collection and usage, refer to our comprehensive Privacy Policy.
If you no longer wish to receive communications from us, you can unsubscribe using the provided links in emails or by contacting our support team.
We know every brand is different, so we’ve designed our pricing to reflect that. Whether you're just starting out or scaling up, our packages adapt to your goals and budget.
We make social media simple and effective for your brand. Whether it’s crafting engaging content, building genuine connections, running impactful campaigns, or decoding analytics, we handle it all.
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